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Got questions?

Everything you need to know

Real answers — no fluff.

Korean skincare focuses on prevention, hydration, and skin barrier health — not just treating problems after they appear. The routines are layered (lightweight to rich), and the formulas use ingredients like snail mucin, PDRN, and fermented extracts that aren't common in Western products. It's skincare as a long-term habit, not a quick fix.

Start with just three steps: a gentle cleanser, a hydrating toner, and an SPF. Once your skin is balanced, you can layer in serums or treatments. We recommend starting with COSRX or ANUA — both are beginner-friendly and work for most skin types.

We ship to the United States and Canada. Shipping is free on US orders over US$50 and on Canadian orders over CA$70; smaller orders pay a flat shipping fee shown at checkout. Skincare ships from our own inventory in Kitchener, Ontario within 1–3 business days, and US delivery usually takes 3–8 business days after that. Llusso LED devices ship separately from our device supplier and can take longer. Every order is tracked. US orders ship from Canada, so any US import duties or taxes are paid by the customer.

PDRN (Polydeoxyribonucleotide) is a skin-repair ingredient derived from salmon DNA. It helps with skin regeneration, fine lines, and uneven texture. Think of it as a next-level alternative to retinol — without the irritation.

Yes. Our skincare is bought from a K-beauty wholesale supplier, and we pack and ship every order ourselves from our own inventory in Kitchener, Ontario. Llusso LED devices are our own label and ship from our device supplier. Llusso is an independent retailer and isn't affiliated with the brands we sell.

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